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Policies

Last Updated: September 19, 2024

1. Introduction

Ingle ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Services"). By accessing or using the Services, you agree to the collection and use of your information in accordance with this Privacy Policy.

If you do not agree with the terms of this Privacy Policy, please do not access the Services.

2. Definitions

  • "User": Any individual who accesses or uses the App.

  • "Event Organizer" or "Host": Any individual or entity that creates, manages, or hosts events through the App.

  • "Personal Information": Any information that can be used to identify an individual, either alone or in combination with other information.

  • "App": The Ingle mobile application and any related websites or services.

3. Information We Collect

3.1 Information You Provide to Us

  • Account Registration: When you create an account, we collect Personal Information such as your name, email address, phone number, age range, gender, and profile picture.

  • Event Information: If you are an Event Organizer, we collect information about your events, including event details, location, date, and attendee information.

  • Profile Information: Information you provide when creating or updating your profile, such as interests, occupation, and biography.

  • Communications: Content of messages, chats, and other communications you send through the Services.

  • Payment Information: For transactions, we may collect billing address and payment method details. Payment information is processed by third-party payment processors.

3.2 Information Collected Automatically

  • Location Data: We collect precise geolocation data to enable geo-fenced networking and location-based services.

  • Usage Data: Information about your interactions with the App, such as pages viewed, features used, and timestamps.

  • Device Information: Information about the device you use to access the Services, including hardware model, operating system, unique device identifiers, and mobile network information.

  • Log Data: Server logs that may include IP address, browser type, referring/exit pages, and clickstream data.

3.3 Information Collected from Third Parties

  • Social Media Accounts: If you choose to link or sign up through a third-party social media account (e.g., Facebook, Google), we may collect Personal Information from that service.

  • Third-Party Services: Information from partners and service providers to enhance user profiles and provide better services.

4. How We Use Your Information

4.1 Providing and Improving Services

  • Account Management: To create and manage your account.

  • Networking Features: To enable you to connect with other Users based on mutual interests, location, and event attendance.

  • Event Management: To allow Event Organizers to create and manage events.

  • Personalization: To tailor content and recommendations based on your preferences and interactions.

  • Customer Support: To respond to your inquiries and provide technical assistance.

4.2 Communications

  • Service-Related Communications: To send you confirmations, updates, security alerts, and support messages.

  • Promotional Communications: To inform you about new features, events, or offers. You can opt-out of promotional emails at any time.

4.3 Analytics and Research

  • Usage Analysis: To monitor and analyze usage and trends to improve user experience.

  • Research and Development: To develop new features and services.

4.4 Legal and Security Purposes

  • Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

  • Safety: To protect the rights, property, or safety of Users, Ingle, or the public.

  • Fraud Prevention: To detect, prevent, and address fraud or other illegal activities.

5. Cookies and Tracking Technologies

5.1 Cookies

We use cookies and similar technologies to collect information about your use of the Services and to provide certain features to you.

  • Essential Cookies: Necessary for the operation of the Services.

  • Analytical/Performance Cookies: Help us understand how Users interact with the App.

  • Functionality Cookies: Used to recognize you when you return to the App and personalize content.

5.2 Managing Cookies

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of the Services.

6. Information Sharing and Disclosure

6.1 With Other Users

  • Profile Information: Shared with other Users based on your privacy settings.

  • Event Participation: When you join an event, your participation may be visible to other attendees.

6.2 With Event Organizers

  • Attendee Information: Shared with Event Organizers when you attend their events.

6.3 Service Providers

We may share your information with third-party vendors and service providers who perform services on our behalf, such as:

  • Payment Processors

  • Cloud Storage Providers

  • Analytics Services

  • Customer Support Services

6.4 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including:

  • Compliance with Legal Obligations

  • Protecting Rights and Safety: To protect the rights, property, or safety of Ingle, our Users, or others.

6.5 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

6.6 Consent

We may share your information with your consent or at your direction.

7. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.

  • Consent to Transfer: By providing your information, you consent to the transfer of your information to countries outside of your country of residence.

8. Data Security

8.1 Protection Measures

We implement reasonable administrative, technical, and physical security measures to protect your Personal Information from unauthorized access, disclosure, alteration, or destruction.

8.2 No Guarantee

While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure.

8.3 Account Security

  • User Responsibility: You are responsible for maintaining the confidentiality of your account credentials.

  • Unauthorized Access: Notify us immediately if you suspect any unauthorized use of your account.

9. Data Retention

We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

  • Account Deactivation: Upon deactivation, we may retain certain information as required by law or for legitimate business purposes.

10. Your Rights and Choices

10.1 Access and Correction

  • Access: You have the right to request access to the Personal Information we hold about you.

  • Correction: You may correct or update your Personal Information through your account settings.

10.2 Data Deletion

  • Right to Erasure: You may request the deletion of your Personal Information, subject to certain exceptions under applicable law.

  • Account Deletion: You can delete your account through the App settings.

10.3 Objection and Restriction

  • Object to Processing: You have the right to object to our processing of your Personal Information.

  • Restrict Processing: You may request that we restrict the processing of your Personal Information.

10.4 Data Portability

You have the right to receive your Personal Information in a structured, commonly used, and machine-readable format.

10.5 Opt-Out of Marketing Communications

You can opt-out of receiving promotional emails by following the unsubscribe instructions in those emails or through your account settings.

10.6 California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: Request disclosure of categories and specific pieces of Personal Information collected.

  • Right to Delete: Request deletion of Personal Information.

  • Non-Discrimination: You will not receive discriminatory treatment for exercising your privacy rights.

10.7 European Economic Area (EEA) Residents

If you are located in the EEA, you have additional rights under the General Data Protection Regulation (GDPR):

  • Legal Basis for Processing: Our legal basis for collecting and using Personal Information depends on the specific context.

  • Withdrawal of Consent: Where processing is based on consent, you may withdraw your consent at any time.

10.8 Exercising Your Rights

To exercise any of your rights, please contact us at privacy@ingleapp.com. We may need to verify your identity before processing your request.

11. Third-Party Services

Our Services may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for their content, privacy policies, or practices.

  • Third-Party Privacy Policies: We encourage you to review the privacy policies of any third-party sites or services before providing any information.

12. Children's Privacy

Our Services are not intended for individuals under the age of 18.

  • No Collection of Children's Data: We do not knowingly collect Personal Information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time.

  • Notification of Changes: We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

  • Material Changes: If changes significantly affect your rights, we will provide a more prominent notice (e.g., email notification).

  • Continued Use: Your continued use of the Services after changes to this Privacy Policy constitutes your acceptance of the changes.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

15. Data Protection Officer

For matters relating to data protection, you may contact our Data Protection Officer (DPO):

16. Legal Basis for Processing Personal Information (EEA Users)

We process Personal Information based on the following legal grounds:

  • Consent: When you have given consent to process your Personal Information for specific purposes.

  • Contract Performance: Processing is necessary for the performance of a contract to which you are a party.

  • Legal Obligation: Processing is necessary to comply with legal obligations.

  • Legitimate Interests: Processing is necessary for our legitimate interests, and your interests and fundamental rights do not override those interests.

17. International Users

By using the Services, you consent to the transfer of your information to the United States and other countries outside your country of residence.

  • Adequate Protection: We ensure that data transfers comply with applicable data protection laws and that adequate safeguards are in place.

18. Data Breach Notification

In the event of a data breach that may compromise your Personal Information, we will notify you and the appropriate authorities in accordance with applicable laws.

19. Do Not Track Signals

Our Services do not respond to "Do Not Track" signals.

20. Automated Decision-Making

We may use automated decision-making processes for matchmaking and personalization. You have the right to object to automated processing and request human intervention.

21. Consent to Electronic Communications

By providing your email address, you consent to receive electronic communications regarding your account and the Services.

22. Third-Party Advertising

We may use third-party advertising companies to serve ads based on your interests.

  • Opt-Out: You may opt-out of interest-based ads through your device settings or by visiting the Network Advertising Initiative opt-out page.

23. Social Media Features

Our Services may include social media features and widgets.

  • Data Collection: These features may collect your IP address and set cookies.

  • Third-Party Policies: Your interactions with these features are governed by the privacy policy of the company providing them.

24. Testimonials

With your consent, we may post your testimonial along with your name.

25. Recording and Monitoring

For quality assurance and training purposes, we may monitor or record communications between you and our representatives.

26. Language

This Privacy Policy is written in English. If any translated version conflicts with the English version, the English version prevails.

Acknowledgment

By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

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